airline · Dream Miles
RwandAir upgrades
RwandAir offers an upgrade program: eligible passengers can place a bid to upgrade to a premium cabin (such as Premium Economy or Business), and are only charged if the bid is accepted. Availability depends on fare/cabin type, route, and timing.
Check your RwandAir upgrade eligibility
See if your booking can be upgraded — enter your booking reference and last name in a secure form, right in the chat. Your details are never shared with the assistant.
Check eligibility →Products offered
- Bid UpgradeOpen page →
Offer an amount within a set range to upgrade to a higher cabin or cabin category. You're only charged if your bid is accepted — if it loses, there's no charge.
- How to upgrade
- Visit RwandAir's official upgrade page and enter your booking reference and last name to see available upgrade offers: https://www.rwandair.com/information/upgrade/
- Loyalty program
- Dream Miles
From RwandAir's own upgrade pages
“formation FAQ's Online Services Payment Options Baggage Claims Baggage Allowance Restricted Items Unaccompanied Minor At the airport Duty Free On Board Economy Class Business Class Inflight Entertainment Wifi Cuisine Our Partners Cargo Codeshare Loyalty DreamMiles Program About DreamMiles Tiers and…”
Source: rwandair.com · checked Sep 21, 2026
“am Upgrade, with our bid-to-upgrade service. Enjoy the comfort, personalized service, and premium amenities of our Business Class by placing an offer for an upgrade Whether you’re looking for extra space, gourmet dining, or priority services, Dream Upgrade lets you experience Business Class at a pri…”
Source: rwandair.com · checked Sep 21, 2026
“rsonalized Service Terms and conditions The following terms and conditions (" Terms and Conditions ") shall apply to a bid (“Offer”) made by you (“you”) to RwandAir (“Airline”) for an opportunity to upgrade from economy class to business class (“Upgrade”). In order to submit an Offer, you must: (i)…”
Source: rwandair.com · checked Sep 21, 2026
Frequently asked
Does RwandAir offer upgrades?
RwandAir offers an upgrade program: eligible passengers can place a bid to upgrade to a premium cabin (such as Premium Economy or Business), and are only charged if the bid is accepted. Availability depends on fare/cabin type, route, and timing.
What upgrade options does RwandAir offer?
RwandAir offers Bid Upgrade.
How does RwandAir's bid (offer) upgrade work?
You name an amount — within a range shown for your booking — to move up to a higher cabin. It's an offer, not a fixed price: you're only charged if RwandAir accepts it. If your offer isn't accepted you pay nothing and keep your original seat.
How do I check if my RwandAir booking can be upgraded?
Check your specific booking with Upgrade Agent: enter your booking reference and last name and you'll see the upgrade options and price ranges available on your flights — you don't need to dig through RwandAir's website. Visit RwandAir's official upgrade page and enter your booking reference and last name to see available upgrade offers: https://www.rwandair.com/information/upgrade/
Who is eligible for a RwandAir upgrade?
Eligibility depends on your fare type, route, and how close to departure you are — not every fare or flight qualifies, and offers usually open within a window before departure. The reliable way to know is to check your specific booking rather than assume.
When am I charged for a RwandAir upgrade?
Only if your offer is accepted. With bid upgrades the charge happens when the upgrade is confirmed — typically in the days before departure. If your offer isn't accepted, there's no charge.
How will I know if my RwandAir upgrade offer was accepted?
RwandAir notifies you — usually by email — if your offer is accepted, typically shortly before departure. Until then your original booking stands, and you can review your offer's status where you submitted it.
Can I change or cancel my RwandAir upgrade offer?
A pending offer can usually be changed or cancelled any time before it's accepted, from the page where you submitted it. Once an offer is accepted and charged, the upgrade is confirmed.
How much does a RwandAir upgrade cost?
There's no fixed price — you offer within a range shown for your booking, which varies by route, cabin, and demand. You choose where in that range to bid; higher offers can have a better chance of being accepted, though the exact acceptance formula isn't published.
Can I use Dream Miles points or miles for a RwandAir upgrade?
RwandAir's loyalty program is Dream Miles. Depending on the route and the offer shown on your booking, upgrades may be payable with points/miles as well as cash — the options available appear when you check your specific booking.
Can I change or cancel my RwandAir upgrade bid after submitting it?
Yes — a RwandAir upgrade bid can be changed or cancelled any time until RwandAir makes its decision. Once a bid is accepted it's final and your card is charged. To update or withdraw it, use RwandAir's Manage My Booking / offer page, or check your booking here (booking ••••••e + last name) and I can help you modify or cancel it.
When is my card charged for a RwandAir upgrade bid?
Only if your bid is accepted. Submitting a RwandAir upgrade bid authorizes your card for the bid amount, but nothing is charged unless RwandAir accepts it — if the bid is declined or expires, the authorization is released and you pay nothing, keeping your original cabin. If it's accepted, the card you provided is charged the amount you offered and your upgrade is confirmed.
When will I find out if my RwandAir upgrade bid was accepted?
RwandAir decides upgrade bids before your flight — often close to departure, once the operator knows how much cabin space is left. You'll be notified by email either way at the address on your offer. You don't need to keep checking, but you can see your bid's current status any time by checking your booking here (booking ••••••e + last name) or on RwandAir's Manage My Booking page.