airline · Velocity Frequent Flyer
Virgin Australia upgrades
Virgin Australia offers an upgrade program: eligible passengers can place a bid to upgrade to a premium cabin (such as Premium Economy or Business), and are only charged if the bid is accepted. Availability depends on fare/cabin type, route, and timing.
Check your Virgin Australia upgrade eligibility
See if your booking can be upgraded — enter your booking reference and last name in a secure form, right in the chat. Your details are never shared with the assistant.
Check eligibility →Products offered
- Bid UpgradeOpen page →
Offer an amount within a set range to upgrade to a higher cabin or cabin category. You're only charged if your bid is accepted — if it loses, there's no charge.
- Cabin upgrade paths
- Economy → Premium Economy · Economy → Business
- How to upgrade
- Visit Virgin Australia's official upgrade page and enter your booking reference and last name to see available upgrade offers: https://www.virginaustralia.com/au/en/travel-info/onboard-experience/upgrademe/
- Loyalty program
- Velocity Frequent Flyer
From Virgin Australia's own upgrade pages
“Want to enjoy the perks of Business Class without the price tag? Say hello to UpgradeMe Premium Bid How to UpgradeMe Premium Bid Make an offer Determine the amount you're willing to pay to upgrade within the minimum and maximum offer amounts^ available for your flight. You can make an offer up to 4…”
Source: virginaustralia.com · checked Jun 27, 2026
“nes the minimum and maximum offer amounts that can be placed for your flight. The minimum and maximum offer amounts are calculated based on a number of factors and are subject to change. Are you eligible to make an upgrade offer? Bid for a Business Class upgrade Upgrade using Velocity Points Booking…”
Source: virginaustralia.com · checked Jun 27, 2026
“Class guests changing or cancelling flights. This may impact the availability of Business Class upgrades through UpgradeMe Premium Bid. This means, for example, that Business Class seats not available today may become available closer to flight departure. Some standard inclusions of Business Class f…”
Source: virginaustralia.com · checked Jun 27, 2026
Frequently asked
Does Virgin Australia offer upgrades?
Virgin Australia offers an upgrade program: eligible passengers can place a bid to upgrade to a premium cabin (such as Premium Economy or Business), and are only charged if the bid is accepted. Availability depends on fare/cabin type, route, and timing.
What upgrade options does Virgin Australia offer?
Virgin Australia offers Bid Upgrade. Upgrade paths cover Economy → Premium Economy; Economy → Business.
How does Virgin Australia's bid (offer) upgrade work?
You name an amount — within a range shown for your booking — to move up to a higher cabin. It's an offer, not a fixed price: you're only charged if Virgin Australia accepts it. If your offer isn't accepted you pay nothing and keep your original seat.
How do I check if my Virgin Australia booking can be upgraded?
Check your specific booking with Upgrade Agent: enter your booking reference and last name and you'll see the upgrade options and price ranges available on your flights — you don't need to dig through Virgin Australia's website. Visit Virgin Australia's official upgrade page and enter your booking reference and last name to see available upgrade offers: https://www.virginaustralia.com/au/en/travel-info/onboard-experience/upgrademe/
Who is eligible for a Virgin Australia upgrade?
Eligibility depends on your fare type, route, and how close to departure you are — not every fare or flight qualifies, and offers usually open within a window before departure. The reliable way to know is to check your specific booking rather than assume.
When am I charged for a Virgin Australia upgrade?
Only if your offer is accepted. With bid upgrades the charge happens when the upgrade is confirmed — typically in the days before departure. If your offer isn't accepted, there's no charge.
How will I know if my Virgin Australia upgrade offer was accepted?
Virgin Australia notifies you — usually by email — if your offer is accepted, typically shortly before departure. Until then your original booking stands, and you can review your offer's status where you submitted it.
Can I change or cancel my Virgin Australia upgrade offer?
A pending offer can usually be changed or cancelled any time before it's accepted, from the page where you submitted it. Once an offer is accepted and charged, the upgrade is confirmed.
How much does a Virgin Australia upgrade cost?
There's no fixed price — you offer within a range shown for your booking, which varies by route, cabin, and demand. You choose where in that range to bid; higher offers can have a better chance of being accepted, though the exact acceptance formula isn't published.
Can I use Velocity Frequent Flyer points or miles for a Virgin Australia upgrade?
Virgin Australia's loyalty program is Velocity Frequent Flyer. Depending on the route and the offer shown on your booking, upgrades may be payable with points/miles as well as cash — the options available appear when you check your specific booking.
What cabins can I upgrade to on Virgin Australia?
Upgrade paths on Virgin Australia cover Economy → Premium Economy; Economy → Business. The exact options depend on your booked cabin and the specific flight.